These items have a 28 day DOA (dead on arrival) returns policy.In some cases depending on value of the goods, ebuzz.ie may opt to send a courier to collect the faulty / defective item(s).įor Electrical items (Consoles, Laptops, Tablets, Phones and other high value items) ebuzz.ie accepts reasonable returns postage charges and will also refund you for these once proof of postage is supplied.
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If the item(s) are faulty or defective in any way, you can contact us within 30 days with the reason and seek a replacement or full refund.Returned item(s) should be returned in the secure original postage packaging with delivery documents so ebuzz can identify and refund your order promptly.Upon return of the goods, they will be inspected, and approved returns will be refunded for the item cost only (less shipping charges).It is advisable that if the customer deems the goods of significant value that they use a tracked package option, as ebuzz.ie will not be liable for any non-receipt of goods that cannot be proved with a POD (Proof of Delivery) signature. Customer is responsible for the return postage cost of the goods.Item(s) must be in the same unopened condition that they were received in.If you have changed your mind with your purchased product, you may return the goods to ebuzz.ie within 14 days of receipt. Ebuzz.ie complies with EU distance selling rules.
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